Troubleshooting
Find your symptom below and follow the action column.
| Symptom | What to do |
|---|---|
| Button is disabled / can’t bet | Confirm your wallet is connected, on BNB Chain (BSC), and the event is still open |
| Transaction fails after signing | Check gas (BNB), that your USDT is on BSC, and whether the quote moved — then retry |
| USDT balance shows as 0 | Make sure your USDT is on BNB Chain (BSC) |
| Result is out but I can’t claim | You’re likely in the dispute window — wait for it to end; it may also be a cancel/refund path, see Refund |
| Amount differs from what I expected | Tell apart price vs. remaining basis vs. final settlement value, see Player FAQ |
| I don’t know what to wait for | Check Claim and Refund to find your path |
Still stuck
Section titled “Still stuck”Prepare this, then go to Report a Problem:
- Event link
- What you expect (claim / refund / button looks wrong)
- The state you currently see