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Troubleshooting

Find your symptom below and follow the action column.

SymptomWhat to do
Button is disabled / can’t betConfirm your wallet is connected, on BNB Chain (BSC), and the event is still open
Transaction fails after signingCheck gas (BNB), that your USDT is on BSC, and whether the quote moved — then retry
USDT balance shows as 0Make sure your USDT is on BNB Chain (BSC)
Result is out but I can’t claimYou’re likely in the dispute window — wait for it to end; it may also be a cancel/refund path, see Refund
Amount differs from what I expectedTell apart price vs. remaining basis vs. final settlement value, see Player FAQ
I don’t know what to wait forCheck Claim and Refund to find your path

Prepare this, then go to Report a Problem:

  • Event link
  • What you expect (claim / refund / button looks wrong)
  • The state you currently see